Washington DC State Disbursement Unit
The District of Columbia Office of the Attorney General, Child Support Enforcement Division (OAG/CSED) engaged CSF, as a subcontractor to Systems & Methods, Inc., to develop and operate a centralized facility to be known as the District of Columbia (DC) State Disbursement Unit (SDU). The SDU is responsible for operations associated with the collection and disbursement of child support payments, to support the District’s Child Support Enforcement Program. The objectives of this procurement were to:- Establish a centralized support collection and disbursement operation, complete with state-of-the-art equipment, software and procedures to support the administration of the District of Columbia Support Enforcement Program;
- Substantially improve on the current level of such services to custodial and non-custodial parents, employers, and other affected parties, by implementing operating changes and improvements that increase efficiency and compliance with federal audit and certification standards; and
- Improve child support collection rates and reduce the proportion of paper checks used to receive wage withholding payments from employers and transmit child support payments to custodial parents.
