Center for the Support of Families

For system development augmentation and consulting services, CSF developed the Life of the Case ™ System Design and Testing Model, a structured approach that organizes requirements analysis, design, testing, and implementation support in a logical sequence by program and functional areas. Working collaboratively with key program stakeholders, CSF’s subject matter experts provide a full range of user support for system development projects. CSF has experts in every functional area so that, whether we are drafting business process models for intake, or case management, processing payments, creating management reports, or other functions, we can easily and quickly assess your processes and needs for system support. Our subject matter expertise extends to federal mandatory and optional requirements for approval/certification of statewide systems. CSF has experience in many system development projects and our subject matter experts are eminently qualified to serve as facilitators for design sessions. In designing and executing a system test, our subject matter expertise and Life of the Case ™ design and testing approach provide the perfect set of credentials for designing a system test around realistic, day-to-day tasks and activities and setting the stage for conducting the test in a logical sequence that allows incremental deliverables of test results for your review and approval.