Center for the Support of Families

Since its inception in 1991, CSF has been one of the nation’s top consulting and program redesign authorities for child support enforcement (CSE), serving customers on the local, state, national, and international levels. That’s because our Child Support consulting team consists of seasoned veterans and nationally known experts in public policy, federal and state child support law, children’s rights, and CSE privatization issues. Over the years, we have successfully supported our customers through critical program enhancements and service delivery changes through such services as... Program Evaluation and Improvement- Our subject matter experts work with CSE agency stakeholders to conduct in-depth analysis of service delivery systems at the local, regional and state levels, and provide detailed strategies to improve system efficiency, effectiveness, and the quality of customer service.
Training- CSF training specialists use a 5-D Instruction Design Model to provide classroom and multi-media based instruction to CSE agency workers learning new automation systems and new policies. Our methodology allows us to work with clients and tailor programs that Define Needs, Design Curriculum, Develop Materials, Deliver Training, and Determine Success.
System Development Augmentation and Consulting Services- Working in conjunction with major CSE IT system implementation vendors, CSF uses its Life of the Case™ System Design and Testing Model, a structured approach that organizes requirements analysis, design, testing, and implementation support in a logical sequence by program and functional areas. CSF subject matter experts provide a full range of user support for system development projects.